Frequently Asked Questions
FAQs
General Questions:
What is Apex Institute?
Apex Institute is a trusted leader in online education, offering high-quality, career-focused programs in the medical and business fields. Our mission is to empower students with the skills and knowledge they need to succeed in their chosen careers. With expertly designed courses, flexible learning options, and an open enrollment policy, we make it easy for anyone to achieve their professional goals. Whether you're starting fresh or enhancing your expertise, our programs provide practical, real-world training to help you stand out in today’s competitive job market. Join the thousands of students who have chosen Apex Institute to advance their careers and take the first step toward your future today!
What programs do you offer?
We offer a variety of online programs in the medical and business fields, including:
- Medical Billing & Coding
- Medical Assisting
- Advanced Medical Billing
These programs are designed to help you gain valuable skills and advance your career. Visit our program pages to learn more about each course.
Are your classes fully online?
Yes, all our programs are entirely online, allowing you to learn at your own pace and convenience.
What are the program costs?
Program costs vary. Please check the program pages for current pricing and special offers.
Do you offer payment plans?
Yes, we provide flexible payment plans with options as low as $53 per month.
Do I need prior experience to enroll?
No, our programs are designed for beginners and professionals looking to enhance their skills.
Do I need a college degree, high school diploma, or GED to enroll?
No, you do not need a college degree, high school diploma, or GED to enroll in our programs. We have an open enrollment policy, making our courses accessible to everyone interested in advancing their skills and career.
Enrollment Questions:
How do I enroll in a program?
Enrolling in a program is simple! Visit the specific program page to learn more about the course or CLICK HERE to go directly to our registration page. Follow the step-by-step instructions to complete your enrollment and start your journey with Apex Institute today!
Do I need to buy textbooks or any other materials?
No, you don’t need to purchase any textbooks or additional materials. Everything you need for the course is provided online, with no extra fees or hidden costs. Our all-inclusive programs are designed to make learning convenient and hassle-free.
Do you have open enrollment?
Yes, we offer open enrollment, so you can start whenever you're ready.
What payment methods do you accept?
We accept major credit/debit cards and offer payment plans for your convenience.
Can I switch programs after enrolling?
Yes, you can switch programs within the first 14 days. Contact our support team for assistance.
Program Details:
How long do the programs take to complete?
Program durations vary but can typically be completed in 8-16 weeks, depending on your pace.
Are the programs self-paced?
Yes, our programs are designed to be self-paced, allowing you to study on your schedule.
What materials are included in the course?
Each program includes access to video lessons, downloadable resources, quizzes, and assignments.
Will I receive a certificate after completing a program?
Yes, upon completing a program, you’ll receive a certificate of completion to showcase your achievement. You can immediately print the certificate at home, making it easy to add to your resume and start enhancing your career opportunities right a
Support Questions:
What support is available to students?
Students have access to email support, discussion forums and program advisors to help with any questions or concerns.
How do I contact support?
You can reach us via email or through the contact form on our website.
Do you provide job placement assistance?
While we don’t offer direct job placement, we provide resources like resume-building, interview tips, and job search strategies.
Technical Questions:
What are the technical requirements for taking your courses?
You’ll need a computer or mobile device with internet access.
Can I access the programs on my smartphone or tablet?
Yes, our platform is mobile-friendly, so you can learn on your smartphone, tablet, or computer.
What happens if I forget my login information?
You can reset your password through the login page or contact our support team for assistance.
Refund and Policies:
Do you offer refunds?
Yes, we offer a refund policy for the first 14 days after enrollment. Please review our refund policy for more details.
What if I’m not satisfied with the program?
We’re committed to student satisfaction. If you’re not happy with your program, contact us within the first 14 days for options.
Can I retake the program if needed?
Yes, you’ll have access to course materials for a set period after completion. Contact us if you need additional access.
